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Acne Vulgaris Β· Dermatology Β· Akoka

I Had Tried Everything in the Chemist
Moderate Acne Vulgaris β€” Properly Treated

Ifechi had been using three different over-the-counter creams simultaneously for three years with minimal improvement. At Mascot Healthcare, a structured treatment plan with prescription-grade topicals cleared her skin in 12 weeks.

Composite patient journey Names changed for privacy Mascot Healthcare, Akoka
πŸ“ Note: This is a composite clinical narrative β€” constructed from multiple similar presentations at Mascot Healthcare. It accurately reflects the typical diagnostic experience. Patient details have been generalised for privacy.
The Patient
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Ifechi, 21

University student, Akoka. 3-year history of moderate facial acne.

Acne Vulgaris
How It Started

Three Creams at Once, None of Them Working

By the time Ifechi was 21, her bathroom shelf held a tube of salicylic acid face wash, a benzoyl peroxide spot cream, and a brightening cream she had been told would reduce the dark marks. She used all three, sometimes simultaneously, and her skin was persistently irritated, dry, and broken out.

She had visited a pharmacist twice who advised her to 'give the creams more time.' She had watched countless skincare videos. She had cut out chocolate, dairy, and fried food in turn β€” none of which made a measurable difference to her skin.

She attended Mascot Healthcare after a friend's acne cleared following treatment there. 'I just want to know what's actually wrong with my skin,' she said at the consultation.

Symptoms

Three Years of Moderate Facial Acne

Ifechi's acne had been present since age 18 β€” consistently moderate, predominantly on the cheeks, chin, and forehead.

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Open and closed comedones

Blackheads on the nose and forehead; whiteheads on the chin β€” the baseline lesions.

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Inflammatory papules

Red, tender raised spots β€” predominantly cheeks and chin, consistent with hormonal pattern.

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Post-inflammatory dark marks

Every healed spot left a dark mark that lasted months β€” PIH common in darker skin.

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Occasional pustules

Pus-filled lesions that Ifechi would frequently pick β€” worsening scarring risk.

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Social avoidance

Avoided going out without foundation; declined video calls without makeup.

Before the Clinic

The OTC Trial-and-Error Years

The combination of salicylic acid, benzoyl peroxide, and a brightening cream β€” all applied to already-inflamed skin β€” was causing more irritation than it was treating. Mixing multiple active ingredients without a structured plan frequently impairs the skin barrier, making acne worse.

Ifechi had also tried a steroid cream (betamethasone) that a neighbour had recommended. Topical steroids on acne suppress superficial inflammation temporarily but cause rebound flares and, with prolonged use, steroid-induced acne β€” a distinct and harder-to-treat condition.

⚠️ Why this matters: Applying topical steroids to acne causes short-term reduction in redness followed by rebound worsening and, with prolonged use, steroid acne. Multiple simultaneous active ingredients without a structured plan damage the skin barrier and make acne harder to treat.
At Mascot Healthcare

A Structured Assessment β€” Not More Products

the doctor assessed lesion type and distribution. The pattern β€” comedones plus inflammatory papules predominantly on the cheeks and chin β€” was consistent with moderate acne with a hormonal component. The post-inflammatory hyperpigmentation (dark marks) was extensive and required specific management.

A simple hormonal screen was offered β€” testosterone and DHEA-S β€” to assess for a hyperandrogen-driven component, relevant given the jawline/chin distribution. Results were within normal range. The acne was intrinsic follicular inflammation, not driven by a PCOS-type hormonal excess.

Diagnosis & Treatment

What Was Found β€” and What Happened Next

1

Diagnosis

Clinical assessment: moderate acne vulgaris, mixed comedonal and inflammatory, with significant post-inflammatory hyperpigmentation. Hormonal screen normal. No PCOS features.

2

Treatment

A prescription topical regimen (applied morning and night, gradually introduced) to treat the acne and the dark marks. Gentle non-comedogenic moisturiser to support skin barrier. Sunscreen SPF 30+ daily β€” critical during treatment. A course of oral medication for the inflammatory component.

3

Follow-up

Review at 8 weeks to assess response. Topical treatment strength increased if tolerating well. Oral medication discontinued at 8 weeks. Maintenance topical regimen continued.

Outcome

Significant improvement by week 8. Active lesions >80% reduced. Post-inflammatory marks lightening noticeably by week 12. Ifechi described the change as 'finally feeling like I have control over my skin.' She continues maintenance topical treatment.

What This Story Teaches Us

Acne Responds to the Right Treatment β€” Not More Products

Moderate acne vulgaris is almost always treatable with the appropriate topical regimen. The gap in Nigeria is prescription-grade access β€” the topical treatments that actually work for moderate disease are not available over the counter.

Post-inflammatory hyperpigmentation β€” the dark marks left by every healed spot β€” is the feature that causes most distress in patients with darker skin. It requires its own targeted treatment (a dedicated topical regimen, alongside vitamin C and sun protection) on top of the acne treatment itself.

Key takeaway

If over-the-counter acne products have not produced clear improvement within 8–12 weeks, a clinical assessment and prescription-grade treatment plan will almost certainly be more effective. Treating acne early also prevents the scarring and PIH that are harder to reverse.

Persistent acne or dark marks?

Book an appointment at Mascot Healthcare, Akoka β€” same-day slots often available, 4.9β˜… rated.

Service
Dermatology Consultation
Opening Hours
Mon–Sat 9AM–5PM
Location
Akoka, Lagos
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